Tuesday, February 23, 2010

 

CVS Pharmacy

I'm all in favor of hiring the handicapped, but COME ON! You at least have to have minimum competence for simple tasks. Had to pick up a scrip for my wife, so they had to enter her in the system. I figured, the insurance card number is already in there for my stuff, how hard can it be? Apparently, it was beyond the poor girls ability. The fact that she had to type everything in by hand should have been the first clue. The fact that I spelled the name for her (twice!) AND she had the frickity fracking insurance card IN HER HAND should have prevented this fiasco, but in spite of it all, she still managed to SPELL MY FRICKING NAME WRONG. Which is why, an hour later, after I was not called while waiting (did I mention I waited for a frickin HOUR) and I went to the counter, the jolly fat man couldn't find me in the computer. After a bunch of questions (which I had already answered an hour previous) numnutz says, "oh, THEY spelled your name wrong,"
I said "It wasn't THEY, it was HER," pointing to the idiot who typed it in wrong earlier. "oh, we're all one team here," he replied cheerfully. A team of what? Knuckle dragging imbeciles with delusions of adequacy? You guys make Walmart look GOOD, and they really, really SUCK. Nice job, CVS. Fuck up one more time and I'll transfer all my scrips to goddam Walmart, whom I fricking HATE, but you had your chance. I also expressed my concerns to CVS.com, whose customer complaints are limited to 1000 characters. I was about 1/2 done when I ran out of space. I had to significantly abbreviate it, and told them so. Dumbass fuckers.

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